Press Releases

Airco Comfort Systems, Inc is awarded the Gold Medal of Excellence for 1999

DALLAS -- Airco Comfort Systems, Inc. achieved its fifth Gold Medal of Excellence. Bryant Heating and Cooling products awards Gold, Silver, and Bronze medals to its top dealers of the nation each year, based upon the dealerships business practices, customer satisfaction, HR policies, and review of the company's written business plan. After an assessment, business plan review, and a site audit, dealerships are numerically rated. The top dealers in each class are awarded the Gold Medal of Excellence. This year, only five Gold Medals were awarded, nationwide. Airco Comfort System's President, Ken Ridout and his wife, Judy were honored with this award at a banquet in Las Vegas, Nevada in May. Part of the award ceremony included a presentation of each Gold Medal recipient's 'Best Practices'. Ken Ridout presented "Computers in the HVAC Office" with multi-media graphics. More than 500 dealers and guests were present at the ceremonies. Airco has now attained Gold medals in 1990, 1993, 1995, 1997, and now in 1999.

Dealers which have been awarded five Gold Medals will receive the 'Pinnacle of Excellence' honors at the awards ceremony in late May, 2001 in Indianapolis, Indianna. Airco Comfort Systems, Inc. is one of only two dealers that will be awarded the 'Pinnacle of Excellence' award at the 2001 ceremony. Currently, there is only ONE Pinnacle of Excellence dealer in the nation. Airco has also achieved bronze and silver medals in 1991 and 1992 respectively, completeing over ten years of consistent award-winning business practices and performance.

Airco Comfort Systems , Inc. receives N. Texas Dealer of the Year honors for 1998

DALLAS -- Eloy Bazaldua, General Manager of Climatic, N. Texas presented the prestigous 'Dealer of the Year' honors to Ken Ridout, President, owner/operator of Airco Comfort Systems, Inc. in Garland, Texas. The presentation was made at the annual dealer meeting with hundreds of Bryant dealers in attendance. This honor is presented each year to the Bryant dealer which exemplifies the traditions of excellence, efficiency, and customer satisfaction. Mr. Bazaldua noted that Airco Comfort Systems, Inc. has been a Bryant dealer for over 15 years. The company's accomplishments include receiving four Gold Medals of Excellence from Bryant, Premier Dealer status, and now Dealer of the Year for N. Texas. "Ken has shown that customer satisfaction should be a primary goal of every Bryant dealer."

In his acceptance speech, Ken noted that 17 years ago, the goal was to create a company, earn a living, and survive. As the customer list grew, Airco also grew to meet the needs and demands of the customers. Now, the company goals include providing a pleasant, stable workplace for the 12 employees; as well as to give customers the most competent service available. This philosophy has resulted in long-term employees and customer base. "Every year, we add several hundred new customers to our base, mostly from referrals." "We want to continue to be the company on which people can depend for competent, honest service at a fair price."

Airco Comfort Systems , Inc. wins GOLD Medal of Excellence for 1997

DALLAS -- Airco Comfort Systems, Inc. achieved its fourth Gold Medal of Excellence. Bryant Heating and Cooling products awards Gold, Silver, and Bronze medals to its top dealers of the nation each year, based upon the dealerships business practices, customer satisfaction, HR policies, and review of the company's written business plan. After an assessment, business plan review, and a site audit, dealerships are numerically rated. The top dealers in each class are awarded the Gold Medal of Excellence. This year, only four Gold Medals were awarded, nationwide. Airco Comfort System's President, Ken Ridout and his wife, Judy were honored with this award at a banquet in Indianapolis, Indianna. More than 500 dealers and guests were present at the ceremony. Airco attained Gold medals in 1990, 1993, 1995, and again in 1997. The company has also achieved bronze and silver medals in 1991 and 1992 respectively.

Airco Comfort Systems promotes Baylor/Mirage Cycling Club in Dallas

DALLAS -- Airco Comfort Systems, Inc. has found a fun, innovative way to enhance its business and increase new customer referrals. The Garland-based heating and air conditioning dealership receives almost 15 percent of its new customer referrals either directly or indirectly through the sponsorship of the Baylor/Mirage Cycling Team, Dallas' largest bicycle racing club.

"We have sponsored the team for the past five years," says Ken Ridout, president and founder, Airco Comfort Systems and member of the Baylor/Mirage Cycling Team. "Our sponsorship and community involvement with the team is a great way to get in touch with existing and potential customers."

With approximately 125 active members, the Baylor/Mirage Cycling Team competes in organized racing events throughout Texas. Competitive members train 15 to 25 hours, logging as many as 400 miles on their bicycles per week. The commitment has paid off with team wins and high placings at United States Cycling Federation races. Members have earned gold, silver and bronze medals at annual state road races, criterium races and time trial championships.

The team also conducts safe bicycling seminars and training rides for beginning cyclists. Safe cycling instruction and the importance of wearing protective helmets are stressed, especially to elementary school children.

In addition to teaching bicycle safety, the Baylor/Mirage Cycling Team adopted a quarter-mile segment of roadway and shoreline at White Rock Lake, a local park and recreation area. Under a plan promoted by the city of Dallas, clubs and organizations can adopt a stretch of lake area in the center of Dallas, keeping it clean and preserving the beauty and value of the park.

Airco Comfort Systems also developed HVAC Office®, a complete software package for the heating, ventilating and air conditioning industry.

"We use this software in every facet of our business," says Ridout. "It is the heartbeat of our operation. HVAC Office ensures reliable customer service by managing service calls, installations and preventive maintenance. We've been using this program for almost four years." The program is being marketed to heating and air conditioning dealers across the United States.

Airco has been a Bryant Heating & Cooling Systems dealer since 1986. The contractor recently was awarded the 1995 Bryant Gold Medal of Excellence, the manufacturer's most prestigious honor. As a Gold Medal of Excellence recipient, the dealership was one of the top 11 out of nearly 1,000 Bryant Premier Dealers nationwide that competed for the award. Airco also won the Bryant Gold Medal of Excellence in 1990 and 1993, a silver medal in 1992 and a bronze medal in 1991.

Airco Comfort Systems carries a full line of Bryant heating and cooling systems including air conditioners, gas furnaces and a range of indoor air quality and comfort products.

Bryant Heating & Cooling Systems, founded in 1904, manufactures and markets commercial and residential heating and cooling systems for sale in both the United States and Canada.

Airco Comfort Systems co-sponsors the Bryant Indy 500 racecar at the "Longhorn 500" autorace

DALLAS --Climatic Corporation was pleased to announce that Airco Comfort Systems, Inc., the longtime Bryant heating and air conditioning dealer of Garland, Texas, co-sponsored the Bryant Indy 500 racing car in the Saturday, June 7th "Longhorn 500" autorace at Texas Motor Speedway.

The Bryant Indy car has raced in 32 consecutive Indianapolis 500’s, this year being only one of 14 cars to finish the race. Past Bryant drivers have included Janet Guthrie, the first woman to race at Indy, as well as two-time Indy winner, Arie Luyendyk. The Airco/Bryant Indy car was scheduled to be driven in the "Longhorn 5—" by Mike Groff, the current point leader in the 1977 Indy Racing League. Airco Comfort Systems, Inc. has been a Bryant dealer for eleven years. It is a family owned heating and air conditioning dealership in Garland, Texas. Ken Ridout, Airco President, was first introduced to the Indy 500 race by Bryant during its presentation of The Gold Medal of Excellence to Airco. Airco has been honored with five Medals of Excellence, including three gold. This Bryant award is given annually on average to less than ten dealers nationwide.

Ken comments, "Sponsorship of sporting events, clubs, and other organizations is an excellent way to meet people with like interests. In previous years, Airco has sponsored junior high and high school bands, football teams, and drill teams. It currently sponsors the 125 member Mirage Cycling Team, and now the Bryant Indy race car team."

Eloy Bazaldua, General Manager of Climatic Corporation for North Texas said, "Having Airco co-sponsor the Bryant Indy car is exciting. Airco has been an outstanding, longtime Bryant dealer and we believe that Airco and Bryant are a winning team.

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